UnionBank S&R Co-Brand Credit Card


Frequently Asked Questions (FAQ)

 

  1. Is the UnionBank S&R Co-Brand Credit Card also my S&R Membership Card?

Yes, it’s a credit card and membership card in one. You can use it to make purchases within our clubs or even at other establishments and acquire rebates. 

  1. What if I cancel or stop my S&R membership, can I still use my UnionBank S&R Co-Brand Credit Card?

No, the co-brand card is coterminous with your S&R membership. If you cancel or stop your membership with us, we will cancel your co-brand card as well.  You will also lose all rebates earned through the co-brand.

  1. I would like to cancel my UnionBank S&R Co-Brand Credit Card but would like to stay as an S&R member, what do I do?

Please contact UnionBank here to request cancellation of your card.  While you may continue to use the co-brand card for club access, please note that it will not be applicable for payment purposes nor will you be able to avail the exclusive benefits and rebates integrated in our co-brand card.

  1. What kinds of rewards will I earn with the UnionBank S&R Co-Brand Credit Card?

Just the best for our members!

3% rebates on all purchases made from any S&R Clubs

1% rebates on dining and shopping

.5% on everything else

No Annual Credit Card Fees Forever (Members are auto-debited for their S&R membership fee only)

Get PHP 1.5k worth of Welcome Gift if you spend an accumulated PHP 10,000 for the first 60 days from card activation

Get a chance to claim a FREE Whole Cheese Pizza every PHP 30,000 spend outstore (establishments outside S&R clubs). Members can get up to 4 pizzas per year*.

*Yearly cap is reset every card anniversary based on the card approval date.

Limited Offering:  Get a FREE WHOLE PIZZA when you complete your application from any of our booth in-stores.

*Valid until December 2023 only

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  1. Can anyone apply for the UnionBank S&R Co-Brand Credit Card?

The UnionBank S&R Co-Brand Credit Card is exclusively for S&R members. If you do not already have an S&R membership, you may apply to any of our stores.  You can apply for the co-brand on the same day. 

For a seamless application journey, please make sure to bring at least 1 government-issued valid ID and a copy of your proof of income.

  1. Is the UnionBank S&R Co-Brand Credit Card a Visa or MasterCard?

The UnionBank S&R Co-Brand Credit Card is a Visa credit card. Earn rebates on every purchase anywhere Visa is accepted.

  1. How do I redeem my rebates with the UnionBank S&R Co-Brand Credit Card?

Redeem rebates by converting them to S&R vouchers that can be used against purchases at S&R membership clubs.

Rebates can be redeemed at a minimum of PHP 1,000 and in increments of PHP 1,000 through our identified redemption channels.

  1. I got approved but I haven’t received my UnionBank S&R Co-Brand Credit Card, what do I do?

For credit card-related concerns, please check the UnionBank Help Center

  1. What do I do if I have questions about my UnionBank S&R Co-Brand Credit Card?

For credit card-related concerns, please check the UnionBank Help Center

  1. My UnionBank S&R Co-Brand Credit Card isn’t working, what do I do?

For credit card-related concerns, please check the UnionBank Help Center

  1. My information is wrong on my UnionBank S&R Co-Brand Credit Card, what do I do?

For credit card-related concerns, please check the UnionBank Help Center

  1. What will happen to my S&R membership card when I get my UnionBank S&R co-brand card?

Your S&R membership card will be rendered inactive following your initial transaction or use of the UnionBank S&R Co-Brand Card at our establishments.  The UnionBank S&R Co-Brand card will be honored at all our clubs and will serve as the sole proof of your membership.

  1. Do I get points when I shop online with my UnionBank S&R Co-Brand Card?

Yes, Online shopping in S&R’s e-commerce website will earn 3% rebates.  Dining and shopping purchases done outside of S&R site or delivery partners are qualified for 1% rebates.

  1. Do I get points when I visit a QSR?

Yes, get 1% rebates when you dine at any of our QSR stores

  1. Do I get points when I buy S&R Gift Certificates (GC) or e-GCs with my UnionBank S&R Co-Brand Card?

Yes, In-store purchase of S&R GCs or eGCs will earn 3% rebates

  1. Can foreigners apply for the UnionBank S&R Co-Brand Card?

Yes, foreigners can apply.  Just bring your original driver’s license when you apply.

  1. What if my membership lapses and starts again, do I lose my points?

With the UnionBank S&R Co-Brand card, your S&R membership is automatically renewed each year, sparing you the inconvenience of dealing with an expired membership. This allows you to continuously enjoy the rewards and rebates offered.

  1. Can I loan my UnionBank S&R Co-Brand Card to my friends, relatives, driver, helpers etc.?

Although it may appear convenient to assist a loved one or friend, lending your credit card to another individual entails risks and potential repercussions. For your safety, NEVER share your card with anyone.

 

UB Support

For credit card-related concerns, please check the UnionBank Help Center