Return Policy

The Member, his extension, and S&R agree that return or refund shall be governed by the following rules:

  • Replacement or exchange will be done in the same warehouse location where the item/s was purchased.
  • All defective merchandise for replacement or exchange must be returned within 7 days from the date of purchase.
  • All merchandise for replacement or exchange must be accompanied with the original S&R Membership Shopping sales receipt.
  • For non-food items, the merchandise must be returned complete with original packaging, manual and factory seals intact.
  • Damaged or altered merchandise cannot be returned.
  • Undergarments are neither non-returnable nor exchangeable.
  • Certain items may be designated as “Service Center” items and these are non-refundable and will be returned to an authorized Service Center for repair under manufacturer’s warranty.
  • For perishable items, replacement or exchange will only be done within the 24 hours from date of purchase.
  • For food items, a minimum of 75% of the item must be returned.
You are here: Customer Service Return Policy

This site was last modified on: Thursday 27 July 2017, 20:38:07 PM

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