Customer Service

The Member, his extension, and S&R agree that return or refund shall be governed by the following rules:

  • Replacement or exchange will be done in the same warehouse location where the item/s was purchased.
  • All defective merchandise for replacement or exchange must be returned within 7 days from the date of purchase.
  • All merchandise for replacement or exchange must be accompanied with the original S&R Membership Shopping sales receipt.
  • For non-food items, the merchandise must be returned complete with original packaging, manual and factory seals intact.
  • Damaged or altered merchandise cannot be returned.
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This site was last modified on: Monday 17 June 2019, 17:09:26 pm