Customer Service

We look forward to serving you as a new Member of S&R Membership Shopping. Your membership privileges and conditions are described below. If you have any questions, please contact the Membership Department of S&R Membership Shopping.

1. Membership: Membership is available to all qualified individual 18 years of age and above. The applicant must submit two (2) valid identification cards or documents with photos. S&R Membership Shopping reserves the right to refuse membership to any applicant and membership is revocable without notice or cause. Membership is subject to any all adopted by S&R Membership Shopping and all adopted by S&R Membership Shopping and these rules maybe amended without prior notice.

2. Store Rules: Every member shall abide by the Store Rules adopted by S&R Membership Shopping. Store Rules may be amended from time to time.

3. Membership Cards and Fees: Membership fee is for a twelve-month period (1-year) from the date of application. Your membership card is valid at any S&R Membership Shopping location (Fort Bonifacio, Congressional, Alabang, and Aseana-Baclaran). You will be required to show your membership card upon entrance and when paying at the register. For lost or stolen cards (temporary or permanent), a replacement fee of P250 will be charged. Membership may be terminated at the discretion of S&R Membership Shopping. All cards remain as property of S&R Membership Shopping and must be returned upon request. Membership cards are non-transferable regardless whether the card is temporary or permanent. Both primary add-on will expire of the on the anniversary date of the primary cardholder.

4. Renewing, Adding or Deleting Cards: The Primary members-customer must authorize renewal or cardholder changes including any addition or deletion made and will be held fully responsible for the account. You will be notified of upcoming renewal each year. Payment of renewal fees can be done at any S&R Membership Shopping location. Membership renewal fee must be paid for all cardholders at the time of renewal. Membership will automatically be extended for an additional 12 Months (1-year) from expiration date upon receipt of renewal fees. Member will not be issued new cards each year and will continue to use the original membership card unless otherwise advised by S&R Membership Shopping.
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This site was last modified on: Thursday 01 August 2019, 09:46:01 am